Recover an Interrupted Recording: Saved Transcript and INCOMPLETE Notes

📍 Navigate to: Sidebar → Patients → select patient → find the INCOMPLETE note → click glowing regenerate button · Full UI Guide

If your computer shut off, your browser crashed, or you lost internet during a recording, DeepCura automatically saves a backup of your transcript and audio. Here is how to recover it and turn it into a full note.

What You Will See

When you return to DeepCura and open the patient, you will see one of these:

  • An orange INCOMPLETE badge on the transcript
  • A message: "This transcript was interrupted. Click the glowing regenerate button above to recover the full session from backup audio."
  • Or the note body may say: "Processing... Your transcript has been saved"

Look for the glowing recycling icon button — it pulses with an orange glow to get your attention.

How to Recover Your Note

  1. Open DeepCura and go to Sidebar → Patients
  2. Select the patient you were recording
  3. Find the note with the orange INCOMPLETE badge or "Processing... Your transcript has been saved" text
  4. Click the glowing regenerate button (recycling icon with orange glow) next to the transcript
  5. A menu will open: "Regenerate content from transcript"
  6. Select the template you want to use for the note
  7. DeepCura will reprocess the backup audio and generate a full note

What Happens Behind the Scenes

When your connection drops during recording, DeepCura:

  • Saves the transcript text captured so far
  • Uploads a backup audio file to secure storage
  • Marks the transcript as interrupted with a connection_error flag

When you click the glowing regenerate button, DeepCura fetches the backup audio and reprocesses the entire recording through the AI pipeline — so you get the same quality note as if nothing had happened.

Tips

  • No data is lost — DeepCura auto-saves continuously during recording
  • You can choose any template — when regenerating, you can pick a different template than the original
  • If the backup audio is unavailable for any reason, DeepCura will fall back to the saved transcript text to generate the note
  • If you still see issues after regenerating, try refreshing the page and clicking the regenerate button again